Terms of service

Billing Terms & Conditions

These Billing Terms & Conditions govern the use of this website and the purchase of goods or services from Core Industrial Ltd. By placing an order, you agree to the terms outlined below.

Definitions

  • Seller refers to Core Industrial Ltd (Company No. 17023680), registered at 386 Meadway, Birmingham, England, B33 0EB.

  • Buyer refers to any individual or organisation placing an order with the Seller.

  • Goods or Services refers to the products purchased by the Buyer from the Seller.

Payment

All payments must be made in full at the time of order placement.

  • If payment is declined or not received, the order will not be processed and no goods will be dispatched.

  • Ownership of goods remains with the Seller until full payment has been successfully received.

  • We accept major credit and debit cards, including Visa, Mastercard, and American Express.

Shipping Policy

  • Shipping costs are calculated at checkout and are the responsibility of the Buyer.

  • In the event that an item is lost during shipping, the Seller will issue a full refund, including shipping costs.

  • The Seller is not liable for items damaged during transit; however, all reasonable care is taken to ensure goods are packaged securely and dispatched safely.

For further details, please refer to our full Shipping Policy.

Returns & Refunds

For information regarding returns and refunds, please refer to our dedicated Returns & Refund Policy.

Order Cancellation

  • Orders may be cancelled at any time prior to payment being processed.

  • Once payment has been completed, the order cannot be cancelled and the Buyer is responsible for the full payment.

Complaints

If you have any concerns or complaints, please contact our support team:

📧 support@coreindustrial.co.uk

All complaints are reviewed on a case-by-case basis. While we strive to resolve all issues fairly, resolution is not guaranteed.

Liability

To the fullest extent permitted by law, Core Industrial Ltd and its representatives (including directors, employees, affiliates, agents, contractors, suppliers, and licensors) shall not be liable for any direct or indirect loss or damage arising from:

  • Use of the website or services

  • Purchase or use of any goods

  • Errors or omissions in content

  • Loss of profits, revenue, data, or savings

  • Any incidental, punitive, or consequential damages

This applies whether the claim arises in contract, tort (including negligence), or otherwise.

Additional Terms

Further details can be found in our Website Terms and Conditions.

Changes to Terms

These Billing Terms & Conditions may be updated at any time without prior notice.

Acceptance of Terms

By using this website and placing an order, you confirm that you have read, understood, and agreed to these Billing Terms & Conditions.