Refund policy

Returns & Refunds Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy, our returns process is simple and straightforward.

Eligibility for Returns

You may return any item that is damaged, faulty, or no longer wanted.

Timeframe

• Please notify us of your intention to return an item within 14 days of delivery.

• Once notified, the item must be returned within 14 days to qualify for a full refund.

Condition of Returned Items

To ensure your return is processed smoothly:

• Items must be securely and appropriately packaged to prevent damage during transit.

• Please include a note inside the package stating your order details and reason for return.

Return Shipping

• All returned items are sent at your own risk until they reach us safely.

• We strongly recommend using a tracked or recorded delivery service.

• Please retain your proof of postage, as this will be required in the unlikely event your return is lost in transit.

Refunds

Once your return has been received and inspected, we will process your refund promptly. Refunds will be issued to the original payment method.